WordPress and Cloud Storage Apps – How Safe is Your Data?

Up, Up, and Away!

We somehow have this picture in our minds that all the stuff we upload online is somehow floating over our heads, whisked way, way up into cyberspace. But what do we know about Cloud Storage and what really happens to all the files we upload? Maybe some people can probably relate to this old song about clouds by Joni Mitchell.

I’ve looked at clouds from both sides now
From up and down and still somehow
It’s cloud’s illusions I recall
I really don’t know clouds at all

Is Cloud Storage all that it promises to be? Convenience, accessibility, tons of file space. Is it possible that this nice, fluffy, feel good Cloud could go wrong and cause seemingly irreparable damage to its users? Case in point, the recent celebrity photo hacks, Dropbox, iCloud, Snapchat, etc. Is Cloud Storage really safe to use?

Of Dropbox, Copy, Box, and other Cloud Storage Apps

Cloud storage service is an amazing innovation, which allows you to upload, store and share images, videos, and other type of content online. How does it work?

Cloud storage is a model of data storage where the digital data is stored in logical pools, the physical storage spans multiple servers (and often locations), and the physical environment is typically owned and managed by a hosting company. These cloud storage providers are responsible for keeping the data available and accessible, and the physical environment protected and running. People and organizations buy or lease storage capacity from the providers to store end user, organization, or application data.

Cloud storage services may be accessed through a co-located cloud compute service, a web service application programming interface (API) or by applications that utilize the API, such as cloud desktop storage, a cloud storage gateway or Web-based content management systems. (source: Wikipedia)

Ok. That’s a mouthful. In other words, Cloud Storage “refers to saving data to an off-site storage system maintained by a third party. Instead of storing information to your computer’s hard drive or other local storage device, you save it to a remote database. The Internet provides the connection between your computer and the database.”

Hacker Proof Cloud Storage

Does it exist? Probably not. Just like secrets, keeping digital information from getting into mischievous hands is like pinky swearing. There is no fool-proof way. Ever tried to format, erase or delete photos from your memory card or your hard drive? Guess what. They still live there, way below the recesses of your storage device and can still be extracted using recovery software. Yup, even after you’ve formatted or reformatted (quick reformat and not full format) And that’s just local storage. Still very much within the scope of your control. But what about cyber storage? Does this mean that you shouldn’t use Cloud Storage at all?

Secure Your Online Data

People are paranoid about large-scale theft of personal information. Unknowingly, they post more than just the usual profile information required when joining a social or public website. (Check out this amazing mind reader.) Their entire lives are posted blow by blow on social media – voluntarily. But the operative word here is – voluntarily. Quite the opposite of theft, where someone takes away from someone against his or her will or permission.

There will always be risks. Whether online or offline. Once anything is uploaded and publicly shared, the risks should have been supposedly counted already. It can be stolen, shared without permission, downloaded, altered, wrongfully claimed, disputed, etc. It’s a reality. Of course, the expectations change when information is shared with restrictions.

People need to be fully aware of what they are sharing, to whom they are sharing it with, and where (websites, online storage, etc.) they share, post, or upload. Make sure to read and understand (someone said this is the biggest lie online) the terms of use of websites and note if there are any third party clauses that allow these websites to share, sell, or pool personal information to their suppliers or sponsors.

Use a strong password and don’t repeat the same password in different places. Consider a password manager. Use the two-step verification or two factor verification option if a website provides one. Do manual backup instead of automated backups. It doesn’t hurt to create your own self-policing practices to ensure that your rights to privacy or ownership rights are not violated.


eCommerce WordPress Themes for the Shopping Season

It’s almost that time of the year where people are just willing to spend, spend, spend. What better time than now to set up your own eCommerce site or simply update your existing one and get your visitors into the shopping season groove – all within the comforts of their own homes. Check out these cool eCommerce WordPress themes to help usher in that holiday cheer.

Barberry Responsive WooCommerce Theme

Barberry Premium WordPress Theme is a modern, fully responsive, retina ready Woocommerce theme built on Twitter Bootstrap. This slick eCommerce theme features dynamic animations that will set your eStore apart from the competition. This premium WPML ready theme is also equipped with MegaMenu, Revolution Slider, Sticky Header, Catalog Mode option, CloudZoom, a powerful Store Management and Reports feature, a filterable Portfolio, preset Shop page templates, Shopping Cart, and so many other features to help you start your store right away.

Roe | Dok WooCommerce WordPress Theme

RoeDok Premium WordPress Theme is an ultra modern WordPress fashion template especially designed for fashion stores carrying clothing, accessories, shoes, jewelry and other fashion related items. Its modern design style is clean, streamlined, and organized as to highlight each product without looking cluttered. This responsive theme has powerful built-in features such as: Mega Menu for categorizing huge amount of products with multi-column (add up to 6 columns), several sliders (Flex Slider, Revolution Slider, Nivo Slider), custom widgets, ad space for promotion and featuring important announcements, boxed and wide layout styles, predefined page layouts, a drop down shopping cart, and many other awesome features.

Retail Therapy – Multipurpose eCommerce Theme

Retail Therapy Premium WordPress Theme is a bold and elegant ecommerce WordPress theme that features the Hero Widget aimed at being able to list items on sale, categories, featured products and recent products or collections. You can also feature specific categories in a three block layout and add a call to action button in your footer. The
typography is beautiful and easy on the eye. It comes packed with 12 page templates including: a portfolio template which can show your portfolio in a two, three or four column view, a services template including service icons to visually describe your services, a shop template to display your products beautifully, a team page template and share their social links, and a features template for a product or service company

Cosmetico Responsive eCommerce WordPress Theme

Cosmetico Premium WordPress Theme is a clean and beautiful ecommerce theme that looks sleek, professional, and very high end. This retina ready responsive multi purpose theme includes features like: Page Builder with 34 web elements, animated floating menu option, Slider Revolution, CloudZoom, WooCommerce, full or boxed layout options, 300+ vector icons, portfolio variations (full screen, ajax, pretty photo), custom widgets, grid gallery with black and white effect, and many other features that will surely make your online store look amazing.

Shirtbox Flat WooCommerce Multi Purpose Theme

ShirtBox Premium WordPress Theme is a responsive multi purpose WooCommerce theme with a unique square look applying the latest flat-design style trend. It is perfect either for an ecommerce site, an online boutique, or creative business website. Outstanding features include Revolution Slider, FlexSlider, and Camera Slider, Live Chat, WooCommerce Catalog mode and compatible with WooCommerce extensions (zoom magnifier, ajax search, wishlist), advanced top menu type, and many other features to help you get your eCommerce site up and running.

Bistro Store eCommerce WordPress Theme

The Bistro Store Premium WordPress theme is a clean, stylish, custom-designed, modern eCommerce WordPress theme built using the latest technologies in HTML5, CSS3 and Bootstrap 2.3.2. This flexible premium theme comes with custom page templates, unlimited sidebar and color customization combinations, is fully responsive (compatible all mobile devices like: tablet, mobile phone, laptops etc.), with an advanced theme option panel, built-in Revolution Slider, custom product sliders, custom single product and portfolio pages, is social media and search engine optimized, has a special offers module (daily deals), 10+ custom widgets, special footer modules, and even a social media friendly newsletter module.


eCommerce 3.0 – How to Structure Your Basic Ecommerce Store and Make it Work

The face of eCommerce is slowly changing as more and more people look to the internet not only for information but for physical goods as well. The convenience of being able to shop from the comforts of your own home or wherever you are is luring more and more consumers to buying online. Here are a few pointers Ezra Firestone shares about setting up an eCommerce store that works.

According to Ezra, in an interview by James Schramko, Ezra stated that,

“… one of the big things about eCommerce- what I call eCommerce 3.0 – what’s changing about eCommerce right now is the day and age of the store, of the faceless eCommerce store is dying. The eCommerce that just puts up products and list manufacture descriptions is dying. What’s working now is adding value to your market, writing your product descriptions, ordering your products that are selling best and shooting videos about them, creating buyer’s guides like keep bundling products together that people want, figuring out ways that you can serve your community and creating a face and a brand and owning the race course within your eCommerce store.”

A. Basic structure of an eCommerce store:

Home, section product detail (most important) blog/content, checkout, PPC landing pages, more info, social profiles

SEO structure

  • Home page – 3 main KWs + modifiers (descriptor words). Ex. modifiers = colors, type of material
  • Top 75+ modifiers = section keywords. Section has products under it
  • Next 500 keywords that can be productized = products
  • Google product listing ads are great for ecommerce
  • Remaining relevant KWs = blog posts
  • 700 words per sections – modifiers written in (unique sections + descriptions)
  • Weekly blogging = about product, other keywords, EdC, each post has deep link + picture
  • Obvious on page – reviews, social buttons, etc
  • Internal link structure
  • Don’t over optimize
  • Author of the store – find some way to create a relationship with your customers

SEO Title Tags for ecommerce stores

  • “Vintage Costume Jewelry”
  • Description: KW, Phone #, Sentence, Modifiers
  • Get rid of big link boxes in the footer

Every search has a unique set of channels

  • Users prefer to consume media in different formats (video, audio, text, etc.) The goal: occupy as all positions as much as possible
  • Channel to occupy
    • SEO, PPC, Comparison Engine, email, social media
    • Image for each product – make sure if you have ownership of images, watermark them
    • Video for each section pages + home page
    • PPC ads (image ads + text ads, retargeting etc.)
    • Amazon listing for all products
    • Google search results: above the fold = ads, shopping, 1 or 2 organic results
    • Blog/ed content

B. Three Things to Track

  • Goal Flow: Product Page – Shopping Cart – CheckOut Page – Product Sale
  • Events: Product Options – Messages – Button Clicks, Errors (most important)
  • Site Search: monitor how the big stores like Amazon do it

C. Check Your Pages for These Items

  • Header : Search, Contact, Security, More Info, Cart, Chat/Live Help, Opt in, Offer (ex. Zappos header)
  • Favicon, Social links, Video, FAQ, Video Customer Service
  • Testimonials (random display), Bestsellers
  • Footer: Trust Seal, Search, Opt in
  • Homepage : Main rotator or slider with 3 images, tabbed featured products

  • Section Page: Items on sale – show percentage saved, Images open in lightbox for quick viewing, Featured item or deal should be on top of the page
  • Product Pages: Get rid of left navigation, Tabs on the left, Display social buttons above the fold, Cross sell recommended items, Guarantee, Trust, Shipping, Videos, Multiple Images, Recently Viewed, Put features/benefits under Add to Cart
  • Checkout Page 1: Make it look as nice as the Product Page, Shipping Calculator, Proceed button at top and bottom, Image, Product, Guarantees
  • Checkout Page 2: Multiple Payment Options

D. Boost Your Conversions With the Following:

  • Create FAQ on Shipping
  • Follow-up script on cart abandonments by email. Offer a discount
  • Use in-page analytics to optimize Section pages. Put products clicked the most on top of the page
  • Thank you video
  • Post purchase survey
  • Follow up with review request

If you are currently running an eCommerce website you can use the information above to evaluate how your site is doing. If you are planning to put up one for the first time, use them as your guide to jumpstart your business in the right direction.


Useful WordPress Plugins to Enhance Customer Support

WordPress professionals like theme and plugin authors, developers and other WordPress service providers constantly face the challenge of providing ample, quality after-sales support to their customers. It is a tricky area that even seasoned professionals need to constantly juggle. For those who are starting out new in the WordPress marketplace, it can be overwhelming to have a successful and highly-popular WordPress theme doing well as far as sales go because of the twin responsibility of providing high-volume customer support. Customer support can be the straw that breaks the camel’s back on any theme that sells like hotcakes which explains a lot of WordPress theme one-hit wonders. That’s why it is crucial to also include setting up a framework for addressing customer support during a WordPress theme’s development process and not be caught unprepared. Here are some useful tools and plugins to consider to address that need:

Live2support

Live2support is a leading live chat software with advanced features. Live2Support! Live Chat Software service is a simple plug and play hosted service and does not require any software installation or IT expertise.
You just need to place small code into your webpage to enable Live Support on your website. Live2Support’s flexibility and versatility allows you to tailor independent and separate chat windows for departments such as sales, product promotions, technical support, billing and customer service departments. Live2Support’s live support application generates detailed chat transcripts. This enables you to use these transcripts to conduct market research, develop customer profiles, train chat operators and evaluate chat operator performance.

WordPress Advanced Ticket System

WordPress Advanced Ticket System (WATS) is the ultimate ticketing system for all organizations looking at enhancing their customer relationship experience. This is a plugin that adds to WordPress the features of a complete ticket system: ticket numbering, ticket integration, ticket keys, ticket submission, ticket followup, ticket notification, et cetera. This allows users to submit tickets to report problems or get support on whatever you want. Users can set the status, priority, product and type of each ticket.

wpsc Support Tickets

wpsc Support Tickets is an open source WordPress support ticket system for WordPress using jQuery. It is a plugin for WordPress that allows you to offer support tickets to your website visitors & customers. It is lightweight, open source, Ajax enabled, and easy to use and administrate.

FAQ and Knowledge Base Plugin

Add a powerful FAQ & Knowledge Base on your WordPress Blog or Website with this plugin from Casengo. Casengo’s Cloud-based, affordable social customer support software brings the human touch back into customer service. Regardless of channel type, it simplifies real-time conversation by presenting a unique Hybrid Messaging Timeline.

Live Chat Casengo

Add live chat to your blog or website quick and easy with Casengo, so you can handle enquiries via email and live chat directly from your website. Casengo helps you to respond to customers faster than ever and improve their satisfaction with a groovy mixture of real-time chat and email. Casengo’s cloud application for customer support blends the best of email and chat. It empowers web shops and other small businesses to more readily deliver the right answer at once.

Zendesk for WordPress

Zendesk for WordPress allows you to bring your helpdesk, powered by Zendesk, into your blog or site. Zendesk offers: easy-to-use self-service options with knowledge-base and community features, one-on-one support through any channel (website, phone, email, Twitter, Facebook, chat) and turns it into a ticket, a ticketing system built for speed (simplified support team workflow) with streamlined systems for managing support content, access to all the info you need all in one workspace, efficient group conversations, and last, but not the least, portability through mobile apps on all devices.

SabaiDiscuss Plugin – CodeCanyon

SabaiDiscuss is a premium questions and answers plugin for WordPress. The plugin features the ability for users to ask and answer questions similar to Stack Overflow or Yahoo Answers. SabaiDiscuss is an ideal tool not only for building a community driven question-and-answer website but also for building a discussion forum, a knowledge base, or even a helpdesk portal for WordPress.


WordPress Themes for Mobile and Tablet

Majority if not all of the recent WordPress theme releases have included responsive design as a staple feature. This ensures that these themes will display well on mobile and handheld devices. Below is a list of WordPress themes that have been created and designed primarily for mobile and handheld devices. These themes are meant to cater to a mobile audience but some of them can also function quite well even on desktop browsers.

Here’s a roundup of the latest WordPress themes for mobile and tablet:

Provocateur°

Provocateur° is a cool and interesting theme built using jQuery Mobile, HTML5 and CSS3, especially for mobile phones and particularly optimized for Apple devices. Main features include a portfolio, a blog, a customizable main page, custom menus and widgets, shortcodes (accordion, portfolio, contact form, tags, YouTube), and even a QR-code sharing option. This theme has a unique slide down menu, email and social networking sharing (twitter & facebook) options, and a changing flip animation.

Touch

Touch is a “lighter than air” WordPress theme that shows power can be packed in a light mobile theme. You get a straightforward blog, an optional static front page, a touch gesture-enabled gallery, a portfolio, a unique comment form along with a validation-enabled contact form, plus sliders, short codes etc. all in one neat, little package. This theme has been thoroughly tested on iOS, Android, Windows Phone, including desktop browsers.

Brave

Brave is an elegant and feature- rich dark theme created for mobile devices. This awesome theme has everything your desktop theme offers and can be used alongside your desktop site. it is ready for localization, can ‘install as web app’ on iOS, contains a beautifully unique menu, comes with comment/contact forms, has a touch/swipe enabled gallery, comes with multiple color schemes, and a variety of extremely customizable short codes to design the mobile website you need.

Resans

Resans is a highly advanced WordPress theme for creatives designed especially for tablets and mobile devices. On larger devices, Resans presents posts on a 4 column grid (Masonry style). As display sizes shrink, the number of columns reduce until a lone column is displayed mobile-style. Resans supports several features such as swipe gestures, responsive layout, 5 page afterload animations, animated loading of new pages, unlimited colors for fonts and backgrounds (header, footer, content, menu), and so much more. Resans can be used alongside with your desktop template and can be set up using Resans AP.

Hero

Hero is a super clean, feature packed WordPress theme built for websites with lot of mobile following. This theme has the power of a regular desktop theme adapted to the smaller devices. Hero gives you impressive blog and portfolio pages similar to a regular desktop version in a more compact form to encourage interaction from your mobile visitors. Theme features include: provisions for two different slider plugins, tons of shortcodes, 9 post formats (Aside, Quote, Image, Video, Audio, Gallery, Status, Link, Chat), translation ready, “install as web app” functionality, and so much more.

Spartan

Spartan is a fully featured WordPress theme for mobile devices created with the goal of being flexible enough to adapt to any and all types of WordPress sites and yet still function as a stand alone theme. One of the many cool features tucked into this theme is the menu that goes beyond just listing a number of links in predetermined styles. This feature allows you to build and color a unique navigation system of your choice. Other cool features include: the comment button that also serves as a visual indicator (grayed out when comments for a given post are disabled, or shaking itself ever so gently to remind the user to read and leave comments when comments are enabled), and also the amount of customization available via shortcodes.


Conversion Hacks: Increasing Opt-In Rates

How many of you have tried several email campaigns but have wondered why they aren’t so effective? How many of you are actually clueless as to how to maximize the power of email marketing and how you can use it to your advantage? Let’s take at the look at the ways you can increase your email list using these tips and tricks on increasing your Opt-In rates. Check out these terms – Opt-In, Confirmed Opt-In, Double Opt-In, and Opt-Out:

Opt-in:

Sometimes referred to as “single opt-in,” basically means that people are only added to an email list if they actually fill out a registration form. They are given the “option” to receive email with their permission. Otherwise, the unsolicited email is referred to as spam.

Confirmed Opt-in:

This is similar to the opt-in method, but after someone signs up for your email list, you’d send them a “thank you” confirmation email that contains a link to unsubscribe from your list (just in case they were signed up by someone else without their permission).

Double Opt-in:

Someone signs up for your email list. You send a confirmation email with a link that they must click before they’re added to your list. If they don’t click the link, they don’t get added to the list. When users confirm that they want on your list, you should store their IP address, and confirmation date and time in your records. Some say this is the best way to handle your email list.

Opt-out:

This is an old-fashioned way of building your email list where you’d typically have some form for people to fill out but with a hidden or not so obvious pre-checked box at the bottom, with something like, “Yes, please sign me up for your email newsletter!”

Tips and Tricks:

The headline, call to action (CTA) and opt-in box must have good headline. Write 100 headlines and pick the best one.

If you’re using a photo of a person in your landing page, have person looking at opt-in area

Simple plain flat book cover or graphic + opt-in box converts well

Other things that can make a big impact:

  • Have live chat on your site. You can outsource for approximately $300. 1 in 3 chatters buy. Set up a special follow up series for chatters because they are engaged prospects
  • Your best affiliate is your customer service. They know the your customers the best. Turn customer service people into sales people. Give customer service reps affiliate link. Create an email signature for customer service emails with what you’re promoting.
  • Use an Upsell formula
  • Make a “bucket offer”. Offer them more of what they bought at a greatly discounted price. (ex. Buying an apple for $1, then being offer 10 apples for $3)
  • Don’t worry about profit. Try to break even.
  • Send buyers additional offers via Direct mailing buyers additional offers. If someone buys from you but doesn’t buy upsell, direct mail a sales letter for the upsell
  • Telephone follow-up – Calling webinar attendees after webinar can increase your sales if you call your webinar attendees and ask them why they didn’t buy.
  • Ditching the progress bar on checkout process can cut cart abandonments in half

Keep testing your landing pages and keep tab of people’s responses to your marketing strategies to find out which method works best for your company. As you continue to understand your target market’s behavior the better you will be able increase your Opt-in rates and eventually your sales.


Web Design Tools for WordPress 2013

Learning is a never-ending journey. There’s always room to grow, things to improve, and ways to make things better, more efficient, and more effective. Here are some (premium and free) web design tools that can help WordPress authors and developers reduce work time, increase productivity and improve work quality:

Sail.js (Free)

Sails.js makes it easy to build custom, enterprise-grade Node.js apps. It is designed to resemble the MVC architecture from frameworks like Ruby on Rails, but with support for the more modern, data-oriented style of web app development. It’s especially good for building real time features like chat, it automatically builds a RESTful JSON API, and it supports HTTP and WebSockets. The Sails framework was developed by Mike McNeil with the support of Balderdash.

Backbone.js (Free)

Backbone.js gives structure to web applications by providing models with key-value binding and custom events, collections with a rich API of enumerable functions,views with declarative event handling, and connects it all to your existing API over a RESTful JSON interface.

Extra Strength Responsive Grids (Free)

Extra Strength Responsive Grids are percentage-based, for smooth, non-snappy width adjustments that enable you to take total control of your layout. ESRG deploys meaningful class names such as grid-half and grid-quarter to make life easier. ESRG is also SASS-enabled.

Easel Design without a Designer (From Free – $99 Subscription)

Easel is an in-browser, high-fidelity web design tool that lets you mockup, share and implement your ideas with ease. This WYSIWYG web design tool aims to make web design and development easier for teams who want to quickly get their ideas online without having to hire a designer. The app is a great resource for people who don’t have any coding experience but know what they want visually.

Responsive Nav (Free)

Responsive Nav is a tiny JavaScript plugin which weighs only 1.7 KB minified and Gzip’ed, and helps you to create a toggled navigation for small screens. It uses touch events and CSS3 transitions for the best possible performance. It also contains a “clever” workaround that makes it possible to transition from height: 0 to height: auto, which isn’t normally possible with CSS3 transitions.


WordPress Theme Support – The Awful or Awesome Truth

So you’ve finally uploaded your shiny new premium WordPress theme but it looks nothing like the theme you loved so much in the demo and now you’re wondering if you just wasted your money on a lemon. You fiddle and you tweak but the errors just keep piling up. Not all premium WordPress themes include free support so it can be a bit perplexing especially if you are setting up a website for a client. Frustrating, is a mild word. Where do you go and what do you do?

Here are some of things to look for, support-wise, before, during, and after purchasing a premium WordPress theme. Some theme providers have all of them while some don’t so use your own discretion and judgment before you make your final decision and click that “Confirm purchase” button.

Documentation (Theme or Plugin guides – online or offline)

Check if the theme includes extensive and detailed documentation and a troubleshooting guide if available. Find out whether installation and setup guides are available online and offline as access to these guides serve as your reference documents as you setup your WordPress theme.

XML file or demo content

Most of the time we get attracted to a particular theme because of the demo. The demo gives us an idea on what is possible for our own individual projects. Unfortunately, recreating the same demo can be challenging if the elements used in the demo are not included. Some authors do not include the demo file but there is a growing trend among a lot of authors where they include the XML file or demo content as a bonus.

Photoshop files (layered)

Trying to recreate the WordPress theme in the demo can be much easier if the author includes all the allowable files used. Photoshop files make it easier for you to duplicate or customize the theme’s design elements without having to start from scratch.

Detailed tutorials (video or text)

Text based tutorials are great but video tutorials are best because the author can demonstrate and guide you on exactly what to do when setting up or modifying your WordPress theme. Video tutorials save you a lot of time, and, mistakes are reduced because of misinterpretation. Simply pause and play when you need to go back to a certain instruction.

Screenshots

In the absence of video tutorials, screenshots are also great because they serve as visual guides to help you install and get your WordPress theme up and running. Visuals are always effective as it gives you a clear picture of what you are supposed to do. You can always go back and refer to these screenshots if you get lost along the way.

Basic support services for installation, setup, guidance, bug fixing and general support for basic WordPress issues and concerns

For non-WordPress savvy users, authors and developers provide basic WordPress theme setup and installation. The extent of this service varies from author to author although generally this service includes simple adjustments and tweaks that do not fall under their customization services.

Support or Community Forum

WordPress authors and developers who have been around long enough in the business are most likely to have a dedicated support forum or community support group to help each other out. Access is generally limited to members or customers who have purchased themes sold by these authors. Make sure to register in these forums and be active in the community to learn hacks, tips and tricks that don’t normally come with the documentation and tutorials.

Help desk, live chat, or available hours for technical support

Some WordPress authors or theme providers might even have the legroom to provide a dedicated support system which includes a help desk or ticket based support system, live chat, and dedicated technical support crew. Be sure to note the time or hours support is available as some of these teams live in different time zones.

Update and Upgrade Support

WordPress updates its software from time to time and problems arise when the WordPress theme you purchased is no longer compatible with these updates. Same thing goes with plugins and other elements like short codes, etc. Make sure that your WordPress theme author or developer has provision for updates and upgrades that will affect the theme and if there are any additional charges related to it.

Author/Developer Contact info

Find out and store the author or developer’s contact information online and offline. Request for an email address, a business phone number, or any other means to get in touch with the author if he does not have a dedicated support forum. Leaving comments on the WordPress theme’s product preview page does not guarantee your concerns will be attended to in real time.

Finding the perfect WordPress theme that matches your dream website is more than just appearances. Make sure you know what you are getting when you pay for that pretty theme you’ve been eyeing. It pays to know what’s in the fine print…or what’s not in it.


WordPress Themes Should Be More Expensive: HERE’S WHY

If this post has caught your eye, you are probably a current WordPress user, author, developer, designer, or if not, perhaps a potential one. The subject of pricing is a tricky topic that some prefer to ignore or avoid – the proverbial elephant in the room. Why, because this is a hot topic indeed.

How should WordPress Themes be priced anyway?

For the purpose of this article, let’s start off by saying that a WordPress theme is a downloadable digital product as compared to an actual physical product that can be shipped. When you purchase a WordPress theme you do not receive any physical items at all but instead, you are given permission or license to download an electronic/ digital product (the theme), via email or a provided link, and use it according to the author/developer’s specific TOU (Terms of Use).

Traditionally, the actual cost of producing/manufacturing tangible products can be arrived at by adding the cost of materials used and the labor paid to produce these products to arrive at the total cost of goods. Others may add on overhead costs but strictly speaking it’s simply materials +labor. For services rendered, actual cost can be arrived at based on a rate applied to the number of man hours spent (time) on a project or the professional fee charged by the person (expert) rendering the service.

However,

Digital products require an approach to pricing that differs from that used for physical products. Most digital products have common characteristics which includes:

  • high fixed cost to produce the first unit, but low marginal costs to produce subsequent units
  • quality is difficult to judge without actually experiencing the product

The most common pricing method that can be used for digital products is to use a licensing approach.
(source: Digital Economy: Impacts, Influences, and Challenges by Harbhajan S. Kehal, Varinder P. Singh)

The Digital Products Cost Equation

The cost structure of digital products = high fixed costs that are sunk, and tending towards zero marginal costs.

Fixed costs refer to the costs associated with a product, that are fixed over a number of units. Thus regardless of the number of units produced and sold, the fixed costs remain the same. With digital products, much of the fixed costs are actually sunk costs, and therefore non-recoverable costs. A large portion of the costs associated with digital products are fixed, and sunk, and not variable costs, which are more typical of traditional manufactured goods.

Sunk costs refer to costs that are non-recoverable fixed costs. Digital products usually have significant sunk costs (when compared to other fixed costs) in the form of research & development and intellectual property (copyright, patents etc.) for the product. If the product is not successful in the marketplace, the costs associated with the the product development (intellectual property, labor) cannot be recovered. Thus when making pricing decisions about the product in the future, one should not factor in the sunk costs. If a product’s cost structure is made up of sunk costs (no other fixed costs) and zero marginal costs then any price above zero will contribute to the company’s bottom line. Other fixed costs, that are not sunk (rent, depreciation on equipment etc.) should be factored in when making pricing decisions in the future, since these are ongoing costs to the company. The company will continue to have to pay these costs in the future, this is not the case for sunk costs.

Marginal costs are the costs associated with creating an additional unit of product. This is similar to variable costs, which are the costs that increase directly with the increase in production (unlike fixed costs). Digital products typically have very low marginal costs, when compared with traditional goods (materials, labor etc.) and if the product is distributed via a web site, then the marginal costs can be zero. The consumer is bearing the distribution costs, and there are no packaging costs. This is why companies are able to market their products for free on their web sites, in order to try to entice further purchases at a later time (in the hopes of creating lock-in perhaps).
(source: http://www.udel.edu/alex/dictionary.html#d)

What costs go into the creation of a WordPress theme anyway?

How many of you enjoy BTS (Behind the scenes) footages of upcoming movies? BTS clips give you a sneak peek of how these movies were filmed and the production process these films have gone through. Similarly, if we could do a BTS video of how a WordPress theme is created, can you imagine the amount of work that goes into creating a theme? Can you identify which activities fall under fixed costs, sunk costs, or marginal costs? Can you tell how many working hours have gone into its creation? Can you measure the education, experience, competence and expertise of the author/developer?

When you purchase a WordPress theme from a reputable WordPress author/developer you typically get a long list of features like the one below. But, have you ever associated any cost to these features?

1. Theme Features and Functionalities

  • Fancy Sliders
    • Simple jQuery Slider
    • Slider Pro ($25)
    • jQuery Carousel Evolution ($10)
    • TouchCarousel ($21)
    • LayerSlider (Parallax Slider) ($15)
    • Paradigm Slider ($15)
    • Slider Evolution ($18)
    • Nivo Slider WordPress Plugin ($19)
    • Pinwheel Slider ($9)
    • Responsive Ken Burns Slider WordPress Plugin ($18)
  • Plugins/plugin compatibility ($4-$50)
    • eCommerce/shopping cart plugins
    • Audio/Video/Images/Slideshows/Widgets/Portfolio
    • SEO, Social Media
  • Multiple page templates (more than basic Blog and Archives templates)
  • Graphic Design Elements
    • Icons
    • Fonts
    • Stock Photos
    • Multimedia
  • Mobile device compatibility and display features
  • Styling Short codes (buttons, columns, tables, boxes, dropdowns, drop caps, etc.)
  • Custom admin panel and customization features

2. Admin/Marketing/Support Costs

  • Business license/ applicable taxes (cost = based on your geo location)
  • Developer’s fees
  • Hosting costs
  • Theme preview designs
  • Copywriting
  • Analytics – Marketplace sharing
  • Support staff, Forum maintenance, Live chat support
  • Documentation, PSD/XML/Demo content files
  • Video tutorials, screencasts and video hosting costs
  • Setup, installation of WordPress, theme, plugins (time spent)

3. Labor: Professional fees and software (personal or outsourced)

  • Man hours to create and develop theme
    • (design and coding)
    • design concept | creative process (R&D, selection and decision making: colors, fonts, graphics, icons
    • testing, browser compatibility
  • Software: Photoshop, Dreamweaver, Illustrator, etc – ($1500 up)
  • Training, Seminars, Education

Did you know that creating custom themes for clients range from around $1500 up to $50000 depending on the project. Looking at the list above, and seeing everything that goes into creating a theme, would you say that WordPress themes are underpriced? overpriced? or fair enough?

Let’s ask the next question. What’s important to you? How much do you value your business? your brand? yourself?

The answers to these questions will more or less determine how much you are willing to pay anything actually – whether it’s paying for your website, for your family needs, or even for your own personal growth.

How important are these WordPress designer’s traits to you?

  • Competence – work portfolio
    Web development requires many skills: Proficiency in Photoshop and design skills, CSS and HTML skills, copywriting and SEO skills, programming skills, with subsets of skills across a vast array of programming languages.
    If you’re comparing costs between developers, make sure it’s apples to apples – you should know what you’re getting in terms of feature set and functionality. Then take into consideration the experience and portfolio of the individual or company you’re looking at hiring, the attention you can expect to receive and the general rapport between you and a potential developer. Even if the cost is perfect and everything else seems right on paper, you may want to think twice about hiring someone if you don’t feel that somewhat ethereal sense of connection and comfort.
  • Experience – good working knowledge, coding skills
    A less experienced person may charge less because he doesn’t have the full-blown skill of a seasoned professional. It’s always a risk when you’re working with freelancers who build websites “on the side”, self-taught “learn web design in 21 days” types and people who are just starting out in the industry.
  • Number of years in practice
    Experienced developers can charge you more because they bring the weight of their expertise to bear on your project. An experienced developer may be able to do your site in half the time and charge twice as much, but remember you’re dealing with value and not cost.

Sometimes you have to make your decision, not based on cost, but based on value – which company do you want to work with? Which one has the most experience, the best portfolio, the most responsive people? A higher cost should not disqualify a company if that’s the one you’re confident can get the job done.

Pricing is not a magic, secret recipe. It’s just the cost of doing business, plus the value of expertise, plus the time needed to complete a project in a particular set of circumstances with a particular set of requirements. (reference: Websearchsocial.com)

At $39 you can already get 80 premium WordPress themes, no sweat. It’s about the same price, more or less, of a plugin or a slider, isn’t it? Do you agree that these themes should be worth a whole lot more than that?

Tell us what you think. We’d love to hear your thoughts.