WordPress News You Can Use: September 2013


Email Deliverability Tips from Richard Lindner

Email marketers are faced with both challenges and opportunities not open to your traditional direct mail or real life salespeople. Opportunities to penetrate a wider audience via email at a fraction of the cost of snail mail marketing or sales rep expenses make it a powerful marketing tool. One of the many challenges, however, is the effectivity of these email campaigns which are dependent on whether the email gets delivered, read, trashed or sent straight to the spam box.

Email marketing is directly marketing a commercial message to a group of people using email. In its broadest sense, every email sent to a potential or current customer could be considered email marketing. It usually involves using email to send ads, request business, or solicit sales or donations, and is meant to build loyalty, trust, or brand awareness. Email marketing can be done to either cold lists or current customer database. (source: Wikipedia)

Email is not dead. It’s still very much alive and is still one of the most effective means of communications around. Hackers and spammers still think so that’s why they go through all the trouble of phishing, spamming, keylogging, etc. It’s been going on for years and they are still at it. It’s also why legitimate email marketers have to be strategic and creative in finding ways to reach their target market successfully.

Below are some useful insights shared by Richard Lindner during the Traffic and Conversion Summit 2013 held early this year.

  • Email is changing and evolving in 2013. Gmail priority inbox automatically filters subscriber’s emails. Marketers must stand out in the inbox and provide relevancy and value for their email subscribers. (- Margaret Farmakis)
  • Sanebox, otherinbox, boomerang and other inbox services – services that filter out “spam” and make sure that only the most important emails rise to the top and get rea. The rest are automatically filtered out
  • 36% of all emails are now read on a mobile device. Are your emails mobile ready?
  • What you’re NOT doing is giving you a bad reputation. Better reputation = more emails get delivered.

Factors that determine email reputation and how to improve on it:

  • Email service provider – ESPs are evaluated as senders based on the reputation of the Internet Protocol (IP) Addresses and domains of their clients. Senders on a shared IP are lumped together from a reputation standpoint. The reputation of the IP you’re using is determined by the email practices of everyone who uses it. Examples of popular ESPs are Aweber, iContact, Infusionsoft, etc.
  • Sending infrastructure
  • I.P. reputation
  • Domain Authority – the domain you’re emailing from. Having a blacklisted can lead to inability to deliver emails as well as lost Google index ratings
  • Mailing patterns – Volume and Frequency. How many and how often emails do you send can affect responses to your emails.
  • 3rd Party Reputation – Affiliates could hurt your reputation if they spam your affiliate link. Control this by not putting affiliate program on authority domain.
  • Engagement – Are your emails opened? read? replied to? starred? forwarded?

How can you improve your email reputation?

Check your “score” at Senderscore.org. Sender Score is a report used by ISPs to measure the credibility of an email sender on a 1 to 100 scale. Work on your credibility.

  • monitor your score
  • track complaints
  • identify the root cause of complaints
  • monitor your IP address and sending address for blacklistings
  • authenticate your emails
  • set expectations with new subscribers – frequency, volume, and subject of emails

Top Free and Premium SEO Tools

Here are some of the most popular SEO tools and platforms on the market to help you monitor and analyze your SEO efforts on link building, keyword research, page analysis, rankings, authority, and tracking:

SEOmoz’s Open Site Explorer

Open Site Explorer allows you to analyze a website’s linking profile by providing you with detailed information (link anchor text, page authority, and domain authority) for the first five backlinks of a domain. Open Site Explorer is an extremely overpowered tool that can provide detailed link information such as: Inbound Links, Top Pages, Linking Domains, Anchor Text, Compare Link Metrics, Advanced Reports, and Just-Discovered links. Link data can be used to analyze Page Authority, Domain Authority, Link Equity, Followed/No Followed Links, and so much more.

According to SEO Tools Review,

“SEOmoz Pro is, by far, the best SEO tool suite on the market today, handily winning our TopTenREVIEWS Gold Award. With great link building tools, industry-leading on-page analysis, a massive database of links and authority metrics that powers several other tools, and a community that is unsurpassed in the SEO world, SEOmoz pulls far ahead of the competition.”

Free users are limited to three reports per day but you can run unlimited reports, view up to 10,000 backlinks, export backlinks to a CSV, and use the other suite of SEOmoz tools for $99 USD per month. Free and Premium.

Ahrefs Site Explorer

Ahrefs.com is an independent tool for SEO analysis with a wide range of features. It is designed, first of all, for SEO specialists and site owners but may be of interest to other concerned Internet researchers. It has its own crawler and index, collects and arranges all data without any use of third-party services, and has the largest base of actual data on the links. Their crawler can index up to 6 billion pages per 24 hours. They help to find certain issues on your websites. They can provide social metrics like the number of tweets, Facebook likes, Facebook shares, Google +1 for your pages and referring pages (for all paid subscriptions). They also have a tool, Ahrefs Rank, aimed at solving the same tasks as Google PR. Ahrefs Rank measures the impact of all backlinks with different link juice to a given page. Free and Premium Version.

Raven Tools

Raven Tools, founded in 2007, is a one-stop SEO tool that brings all types of SEO tools, social media tools and advertising tools all under one roof. You can manage paid search advertising (AdWords), link building, keyword research, competitive analysis, social media analytics and basic reporting all in the same place. Raven integrates essential data from Majestic SEO, SEOmoz, Google AdWords and more. Raven’s SEO research tools also pull dozens of metrics, analyze thousands of pages and compile reports in minutes. Its Link Manager keeps your outreach organized, efficient and simple to report and it stores, organizes and tracks every detail for fast reference. 30-day trial.

According to SEO Tools Review,

“One unique feature of RavenTools is its integration with Textbroker, an article composition outsourcing service that can help you bulk up your site’s content. While it can be risky delegating your content creation in large part to external contributors, it can be a useful way to supplement your content needs.”

HubSpot

HubSpot Inbound Marketing Software helps customers generate traffic and leads through their websites, and convert more of those leads into customers. HubSpot is an integrated inbound marketing software that includes tools for: tools to attract visitors, tools to convert leads, and tools to close customers using various methods that cover blogging, landing pages, lead nurturing and management, marketing analytics, content management, social media, SEO, CRM integration, email marketing, and more.

According to SEO Tools Review,

“One of the unique and appealing features of HubSpot is its keyword research integration across the board; you can research keywords and compose blog posts focused on those keywords all within their comprehensive platform. It becomes exponentially easier to optimize for the correct keywords when you can focus on writing great content and leaving the keyword optimization to HubSpot’s platform.”

SEMRush

SEMrush is created by SEO/SEM professionals for SEO/SEM professionals with knowledge, expertise, and data to help you take your projects to the next level. They collect massive amounts of SERP data for more than 95 million keywords and 45 million domains, including: AdWords ad copies and positions, organic positions for domains and landing URLs, search volumes, CPC, competition, number of results, and so much more. SEMrush tracks an immense amount of organic data in Google and Bing SERPs. You can therefore see where your competitors are ranking in the top 20 Google and Bing results for the top 95+ million organic keywords. They collect data on both a domain level as well as landing page rankings for all of the keywords that they track, and they can provide you with an in-depth look into how a website really stacks up in search. Premium.

According to SEO Tools Review,

“SEMRush is the industry standard SEO tool for keyword research, giving unparalleled insights into competitors’ PPC keyword targeting, rankings and traffic data. The tool is amazing in its own right, earning it a spot on our lineup of the best SEO tools.

One of the most useful features of SEMRush is its ability to tell you what other major web properties are trying to rank for your keywords. After you drop your URL in the search box and click the button, you’ll be inundated with useful insights about your organic and AdWords competitors. Armed with this information, you can analyze their strategies to see what’s working for them, or even approach some of the big spenders in your niche and pitch a display ad campaign. SEMRush gives you all the tools you need to evaluate pay-per-click advertising competition.”

Google’s Webmaster Tools

Google Webmaster Tools is a no-charge web service by Google for webmasters. It allows webmasters to check indexing status and optimize visibility of their websites on the following: site data, keyword data, sitemaps data, message center messages data, and crawl errors feed. Google Webmaster Tools shows traffic for each keyword separately; it gives more information about website performance according to Google search query. Google Analytics shows total traffic for a website, such as clicks to your site, regardless of where they came from and what search terms were used. It shows whatever search terms brought up your site in the listings. Free.

Authority Labs

AuthorityLabs was built to be easy and simple enough for the average business owner, but scalable enough for those responsible for large organic search efforts. AuthorityLabs helps you gain an understanding of how search engines are displaying your brand over time. Consumers start at search and often experience a brand for the first time within search results. Easily add domains or pages to be tracked from anywhere, track thousands of keywords within each domain and get ranking data every day for Google, Yahoo! and Bing, monitor multiple related sites in mind. 30-day Free Trial.


Conversion Hacks: Increasing Opt-In Rates

How many of you have tried several email campaigns but have wondered why they aren’t so effective? How many of you are actually clueless as to how to maximize the power of email marketing and how you can use it to your advantage? Let’s take at the look at the ways you can increase your email list using these tips and tricks on increasing your Opt-In rates. Check out these terms – Opt-In, Confirmed Opt-In, Double Opt-In, and Opt-Out:

Opt-in:

Sometimes referred to as “single opt-in,” basically means that people are only added to an email list if they actually fill out a registration form. They are given the “option” to receive email with their permission. Otherwise, the unsolicited email is referred to as spam.

Confirmed Opt-in:

This is similar to the opt-in method, but after someone signs up for your email list, you’d send them a “thank you” confirmation email that contains a link to unsubscribe from your list (just in case they were signed up by someone else without their permission).

Double Opt-in:

Someone signs up for your email list. You send a confirmation email with a link that they must click before they’re added to your list. If they don’t click the link, they don’t get added to the list. When users confirm that they want on your list, you should store their IP address, and confirmation date and time in your records. Some say this is the best way to handle your email list.

Opt-out:

This is an old-fashioned way of building your email list where you’d typically have some form for people to fill out but with a hidden or not so obvious pre-checked box at the bottom, with something like, “Yes, please sign me up for your email newsletter!”

Tips and Tricks:

The headline, call to action (CTA) and opt-in box must have good headline. Write 100 headlines and pick the best one.

If you’re using a photo of a person in your landing page, have person looking at opt-in area

Simple plain flat book cover or graphic + opt-in box converts well

Other things that can make a big impact:

  • Have live chat on your site. You can outsource for approximately $300. 1 in 3 chatters buy. Set up a special follow up series for chatters because they are engaged prospects
  • Your best affiliate is your customer service. They know the your customers the best. Turn customer service people into sales people. Give customer service reps affiliate link. Create an email signature for customer service emails with what you’re promoting.
  • Use an Upsell formula
  • Make a “bucket offer”. Offer them more of what they bought at a greatly discounted price. (ex. Buying an apple for $1, then being offer 10 apples for $3)
  • Don’t worry about profit. Try to break even.
  • Send buyers additional offers via Direct mailing buyers additional offers. If someone buys from you but doesn’t buy upsell, direct mail a sales letter for the upsell
  • Telephone follow-up – Calling webinar attendees after webinar can increase your sales if you call your webinar attendees and ask them why they didn’t buy.
  • Ditching the progress bar on checkout process can cut cart abandonments in half

Keep testing your landing pages and keep tab of people’s responses to your marketing strategies to find out which method works best for your company. As you continue to understand your target market’s behavior the better you will be able increase your Opt-in rates and eventually your sales.


Conversion Hacks: Increasing Click Rates

If you are running an ecommerce site, a money site, or a monetized website you need to understand Click Through Rate (CTR) and how to use it to your advantage. The click-through rate (CTR) is the number of unique clicks on links in an email message divided by the number of delivered email messages in a campaign.

The purpose of click-through rates is to capture customers’ initial response to websites, whether it be to buy a product, read an article, watch a music video, or search for a service.

According to Google,

“A high CTR is a good indication that users find your ads helpful and relevant. CTR also contributes to your keyword’s Quality Score which can affect your costs and ad position.”

Although generally, there is no ideal click through rate that can be used as a standard because there are several factors that come into play in every ad campaign that can affect its effectivity. The best thing you can do is to observe and experiment as to what works best for your business. Be a student of your market and study the behavior and responses of your target demographic to the ad campaigns you serve them.

How can you improve your CTR? Here are some strategies shared in the Traffic and Conversion Summit which you can try to improve your CTR stats:

Timing Your Email Deliveries

For email marketing, timing when the email is sent to the subscriber is very important. Some say that the best days are between Tuesdays and Thursdays. The best time to deliver your email may vary depending where you are from but you have to determine the: best time and the best days when you receive the highest results. Short mails usually result in higher CTRs. Tip: Weekends are great for low-dollar and lead-gen offers.

Link Placement

Another important factor to consider is where the link is placed. Strategically, links can be placed in the: intro of the email (1st paragraph), the body (middle), and the close/p.s. sections. Visibility is key. Place ads as close to your most important content as possible. Try to keep your page clean and avoid cluttering it with blinking ads that could lead to banner or ad blindness.

Image Placement

Image placement is also an important factor to increasing your CTR. Make sure that images are clickable. Images of videos are more likely to get clicked. A screenshot of a video with play button works best for video sales letters.

Don’t be afraid to redesign, change or replace an ad or a strategy if it is not working well. Monitoring your statistics and close observation of consumer behavior towards your marketing campaign will give you the clues you need on how to improve your Click Through Rate as you go along.


Conversion Hacks : Increasing the Open Rate

Last week, we touched on open rate as one of several tools that can be used to measure the effectivity of an electronic advertising campaign. This week we’ll take a look at how we can take a good email campaign, increase your open rate stats and eventually convert them into actual subscribers for the long haul.

According to the July 2012 Email Marketing Metrics Report issued by Mailer Mailer,

An open rate represents the number of people who opened an email. It is calculated by dividing the number of email messages opened by the number of messages delivered. The result is expressed as a percentage.

( % Open Rate = # of messages opened / # of messages delivered )

An open can be inferred if images are enabled or a link within the email is clicked. Images may be automatically enabled when an email is opened, especially if the recipient has chosen to display them for all emails from that sender.

However, more often than not, the recipient is prompted to enable images for each email. Since recipients may open the email but fail to enable images, this metric is somewhat inaccurate.

Nevertheless, open rate remains a useful gauge of email campaign performance.

A Standard or Normal Open Rate varies from industry to industry or by list size. According to the same report mentioned above, the industries that were among that scored the highest open rates in 2011 include:

Banking (16.8%), Non-Profit (16.1%), and Consulting and Small business (15.9%)

(source: mailermailer.com)

In another more extensive report, the 2013 Email Marketing Metrics Benchmark Study conducted by Silverpop, statistics show that consumer product emails scored the highest for open rates with a median of 25.4 percent unique open rate. You can find out more about this report on Silverpop.com.

What about the other industries? What can be done to increase their email open rates? If you are looking to improve your open rate, here are a few tips to follow:

It’s All About the Subject Line

FACT: Nothing happens until the email gets opened.

That’s why it is important to create compelling, effective, and actionable subject lines that make users want to open their emails. Good rules of thumb include asking a question, keeping subject lines under six words and using lowercase in all but the first word and proper nouns.

Test your subject lines. Here are some examples of proven subject lines:

  • Odd Numbers : Why He Paid Google 524,838.71.
  • Question Marks: ex. Google Made Me Slap Proof?
  • Percentages: ex. 99% of People Dieting Need to do This.
  • New Video, PDF, Pics, Video Blog Post
  • Free Report: ex. 7 Deadly S.E.O. Mistakes (free report)
  • Personal Pronouns: (you, your, et cetera)
  • Scarcity: ex. Third and Final Notice
  • Pique Curiosity / Confuse / Shock: ex. Kinda Weird But Very Profitable
  • Negative Subject Lines: ex. I Hate Technology
  • Borrowed Credibility: ex. Steve Jobs was Wrong!
  • Fill-in-the blank Subject Lines: ex. 7 Secrets of _____

Subject Line Sources to glean from

  • Reddit.com
  • Google suggest
  • Popurls.com

Knowing that your open rate exceeds the industry average doesn’t necessarily mean you are meeting your company’s most important business goals. The open rate metric is a useful tool but must be used in conjunction with other metrics in order to give you a realistic picture of your company’s performance. Used correctly, the data can help you calibrate your marketing efforts in order to strengthen areas that need to strengthened. Testing is constant in order to cement customer/prospect relationship, and eventually maximize conversions and revenue.


Traffic Analysis – The Open Rate

How many of you open your mailbox regularly and find it stuffed with all sorts of unsolicited mail? – flyers, brochures, leaflets, pre-approved credit cards, and all sorts of marketing materials from local or big companies offering you to buy, join, subscribe, or try. How many of these do you actually read? And how many go straight to the trash can or shredder even before you open it? Real time analysis is difficult to do when measuring the effectiveness of these physical marketing collaterals. There are two types of “open rates”- one for physical mail (aka snail mail via the USPS or other physical mail carrier) and one for electronic mail. In the case of email marketing, traffic analysis is more readily measurable. This means conclusions can be reached at a faster rate and corresponding actions to correct, arrest, or enhance results can be put in place as close to real time as possible.

What is Open Rate?

In email marketing, the open rate is the number of list subscribers who opened the email message. The open rate is a percentage of the total number of emails sent. (webopedia.com)

According to Wikipedia,

The email open rate is a measure primarily used by marketers as an indication of how many people “view” or “open” the commercial electronic mail they send out. It is most commonly expressed as a percentage and calculated by dividing the number of email messages opened by the total number of email messages sent excluding those that bounced (Open Rate=Email messages opened/Total no. email msgs sent).

The open rate of any given email can vary based on a number of variables. For example, the type of industry the email is being sent to. In addition, the day and time an email is scheduled or sent to recipients can have an effect on email open rate. The length of an email’s subject line can also affect whether or not it is opened.

The open rate for an email sent to multiple recipients is then most often calculated as the total number of “opened” emails, expressed as a percentage of the total number of emails sent or—more usually—delivered. The number delivered is itself measured as the number of emails sent out minus the number of bounces generated by those emails.

Many marketing experts question the sole use of the results generated from Open Rates tracking as an absolute measure of the effectiveness of a company’s email marketing campaign. A number of marketers use open rates as a relative measure in comparing the performances of emails sent to similar recipient groups, but at different times or with different subject headers. Perhaps it is safe to say that Open Rate is just one of the many marketing metrics that, when used in conjunction with other traffic analysis tools (Click Rate, Opt In Rate, Conversion Rate, Cart Abandon Rate, Upsell Take Rate, and Renewal/Reorder rate), can paint a clearer picture of how well your website is actually performing.

More on this next week.


Reaching your Target Market thru List Banking and Media Buying

Advertising has evolved in so many ways throughout the years. The leap of advertising from traditional print media to the blinking gifs during the early days of the internet to the more sophisticated video showreels of today has been an interesting journey.

Online or digital advertising first entered the scene in the mid 1990’s when HotWired launched the first banner ads from major companies like AT&T, Sprint, Volvo, MCI and others. (Check out this illustrated timeline.) This was followed by PPC (Pay-per-click) keyword advertising, keyword ads, mobile ads, pop-ups and pop-unders, Google Adwords, video ads, all the way to today’s technology-empowered “word-of-mouth” via social networking and viral advertising.

Spending on digital advertising has been steadily on the rise. Digital media advertising in the form of contextual ads, banner ads, cross platform ads, email marketing, search engine marketing, affiliate marketing, mobile marketing, social media marketing, etc. are already part of a big chunk of the advertising budget of major companies. In fact, global digital advertising spending broke $100 billion in 2012. That’s a lot of money spent on cyberspace billboards. Is it really worth it? How effective are your advertising efforts? How do you measure your R.O.I. on your advertising campaigns? What if you don’t have that kind of a budget? How much are you willing to spend to generate a lead? Where do you start?

Here are some simple steps to help you as you plan your own marketing strategies:

Determine the Leading Performance Indicator (LPI) of your Company

There are different kinds of performance measures. A Performance Indicator (PI) is a measure, which gives an indication of performance. Typically a performance indicator is an outcome measure and not an input OR in-process measure. Key Performance Indicators are the critical gauge of a site’s success or failure. Some sectors say that Cost per Lead is a good LPI, while others argue that there are other factors that need to be considered in determining the correct LPI.

Competitive Analysis

Know your “enemy”. Well not quite the “enemy” because they could later on be allies, affiliates, or partners in the future. The point is to be aware of your competitors, find out what’s working for them, the ads they run, where they run them, the affiliate programs they belong to. In short, learn from their successes and their mistakes. You can also use a paid service called WhatRunsWhere – a competitive intelligence service for online media buying. It allows you to look up what advertisers are doing online, where they are running ads, from who they are buying inventory, and what exact ads they are using. WhatRunsWhere allows you to see what is happening on any website: who is advertising there, who is selling the inventory for them, and what ads they are running. With data from multiple countries and actionable insights from the data, WhatRunsWhere quickly allows anyone to dissect advertising campaigns, resulting in reduced risk and a higher ROI for online advertising campaigns.

Plan your Ad Campaign and Test It

Start smart by starting small. If you’re still getting your feet wet in media buying you can start your campaign in little doses. Target web and mobile audiences, choose a frequency cap of when your ad is displayed, and choose a campaign max to a manageable number for you to study and tweak if necessary. There are self serve ad buying platforms like www.sitescout.com where you can create & manage your ad campaigns easily. Test ads and copy. Use copy that converts well on the website and utilize it throughout your campaign.

Identify What Works and What Doesn’t. Prune Campaigns

Analyze your data. After 5,000 to 10,000 impressions Identify performing banners. Your banner could be driving down your placement and overall site numbers. Display the best performer until it fatigues. Identify performing sites. A site left to run wild can ruin your campaign. Turn off banners with low CTRs.

Optimize What Works

Tweak your campaign basics for maximum optimization. Identify times when traffic runs best and run traffic during those times. Tailor your creative or your ad banner to match your audience. Focus on what works and improve on it some more.

Scaling

Now that you’ve gotten a little bit of experience, broaden your net. Retarget, add more sites, add more banner sizes, offer affiliate commissions, or go direct (www.buyads.com) The point is to take your marketing campaign up another notch.

Whatever evolution advertising goes through, the objective of advertising remains the same, that is, to draw attention to a product, service, or event to persuade an audience (viewers, readers, or listeners) to take some action in the form of sales or attendance. In other words, conversion. Try these strategies and share your stories. We’d love to hear from you.


Top 5 Themes for Non-Profit Organizations

It’s now that time of the year when most of the world celebrates Christmas. It is the season when the Christian world reflects on the birth of the Lord Jesus Christ which ultimately leads to his sacrifice on the cross so people may live a much better life in Him. It is also during this time when people are reminded to think beyond themselves and work towards causes to make the world a better place to live in. In the spirit of Christmas, we are featuring top 5 best selling and well rated themes for non-profit organizations:

1. Churchope

Churchope is a WordPress theme designed for churches. The homepage features a great slider perfect for giving visitors a brief presentation on what the church mission and beliefs are. The theme has capabilities for embedding videos as well as playing audio tracks. It also has a great calendar system to keep church members updated on the next church event. Overall, whether it’s viewing or listening to the latest sermon online or catching up with the next church activities, Churchope meets those needs and so much more.

2. WP Church

This is another theme that’s perfect for churches. It has an amazing slider set on a wood finish background. WP Church also gives visitors the chance to watch videos and audio tracks, listen to preaching or testimonies, and keep track of event countdowns on a dedicated event page. It also has a special scripture tool that automatically adds scripture text when the scripture reference (e.g. Ps. 121:1) is typed.

3. Campaign

This is a special theme for individuals running for public office. Candidate updates and news may be posted as well as a schedule for campaign events & sorties. There’s also a special tool for capturing names & email addresses of constituents and supporters and even a special, easy to set-up donation button. This theme can also be used for fund raising, charity events and the like.

4. Earth

This premium WordPress theme is designed for today’s eco-warriors. The environmental movement relies heavily on images to tell the stories of how the planet’s resources are being depleted because of human and industrial factors. Earth has great multimedia presentation capabilities that can help tell that story. This theme has an amazing slider that capable of embedding powerful video presentations to stir up conservation. It also has great sortable portfolio pages perfect for documenting various conservation projects of any environmental organization.

5. Animal Care

Animal care is a theme designed for cause oriented groups or movements who want to establish an online presence. This theme’s home page has a beautiful slider that can be used to effectively communicate the organization’s mission. The theme has allotted ample space for images, blog pages, and there is also a special box for special news posts regarding the organizations activities. Interested parties are given an opportunity to donate via a special donation button on the homepage.

There are more themes out there designed for non-profits. Hat tip to all the designers and developers who have created these themes to help the advancement of great causes.