Creative WordPress Themes September 2013

The latest crop of new WordPress themes that are coming out are all inspiring and filled with features and functions all wrapped in pretty packages. Here are the latest WordPress themes to whet your creative juices:

Gridstack Responsive Agency Theme

GridStack Premium WordPress Theme is a unique and beautiful easy to use portfolio theme for agencies, artists, graphic designers, and freelancers. The theme’s extra wide and parallax-style media complemented by the clean and modern title rotator make it a perfect solution for showcasing photos, illustrations, videos and audio. It is responsive and automatically resizes to accommodate a variety of devices – computers, tablets and mobile phones.
It is also Ajax-enabled, allows you to display your brand logo on screen, and is SEO optimized, ensuring a consistent user experience while maintaining best practice SEO standards.

Big Gallery Photography/Portfolio WP Theme

BIG Gallery Premium WordPress Fullscreen Photography Portfolio Theme is an impressive way to showcase your photos on a grand scale made possible with the creative use of CSS3 and Javascript. Fullscreen WordPress themes are tricky especially when showcasing photographs that highlight the photographer’s composition intent. Some themes make photos look cut or stretched and lose their original intent. You have 4 full screen slideshows to choose from where you can fill the screen with the whole image, or automatically adjust images to prevent them from being cut. You have the option to change the slideshow type for every page and even play music or turn it off if you prefer.

Jarvis One Page Parallax WP Theme

Jarvis Premium WordPress Theme is a one page parallax WordPress theme for corporate, agency, nonprofit, freelancer or general business that includes features such as: MailChimp subscription support, 12 homepage variations, stunning parallax effect sections, Premium Revolution slider, background video support, ultra-responsive (including sliders), 6 navigation styles, advanced styling customization features with tons of customizable backgrounds for each section (unlimited colors, images, built-in patterns), ajax contact forms, Font Awesome icons, unlimited skins, awesome extensive theme documentation and help support, and other functions and features.

Craft Responsive and Retina-ready WP Theme

Craft Premium WordPress Theme is a clean and modern theme designed for creative agencies, design professionals, graphic designers, and freelancers dabbling into creative design. This retina-ready flat designed theme built with HTML5 and CSS3 includes many modern features such as graphically intuitive shortcodes, ultra high resolution graphics, advanced theme options panel, mobile ready sliders (FlexSlider 2), classic and masonry blog styles, paginated/ajax portfolio pages, and several page templates applicable to other business or web applications.

Storyline Board WP Theme

Discover Storyline Board Premium WordPress Theme – a different, creative, innovative and user friendly theme to present your portfolio, blog, online magazine, personal site or anything you may think of in a not so typical fashion. From innovative post styles (circle, square, image, text, sidebars,etc.) to unique design elements that will make your website truly stand out. This trendy and progressive product is a perfect vehicle to display your creative work/portfolio/photography gallery and amaze your visitors with an unusual new generation blog. This premium theme comes in three styles: colorful, glass, and facebook tabbed version.

Frame Photography WP Theme

Frame Premium WordPress Theme is a photographer’s virtual playground chock-full of features and options for portfolio and image gallery presentations. This premium theme HTML5 & CSS3 valid, responsive, retina-ready, comes in dark and light skin versions, has a powerful admin panel, includes a full screen, grid, and masonry style gallery/portfolio page, a working Ajax contact form, easy color management options, tons of options, and extended documentation to get your photography site up in no time.

Email Deliverability Tips from Richard Lindner

Email marketers are faced with both challenges and opportunities not open to your traditional direct mail or real life salespeople. Opportunities to penetrate a wider audience via email at a fraction of the cost of snail mail marketing or sales rep expenses make it a powerful marketing tool. One of the many challenges, however, is the effectivity of these email campaigns which are dependent on whether the email gets delivered, read, trashed or sent straight to the spam box.

Email marketing is directly marketing a commercial message to a group of people using email. In its broadest sense, every email sent to a potential or current customer could be considered email marketing. It usually involves using email to send ads, request business, or solicit sales or donations, and is meant to build loyalty, trust, or brand awareness. Email marketing can be done to either cold lists or current customer database. (source: Wikipedia)

Email is not dead. It’s still very much alive and is still one of the most effective means of communications around. Hackers and spammers still think so that’s why they go through all the trouble of phishing, spamming, keylogging, etc. It’s been going on for years and they are still at it. It’s also why legitimate email marketers have to be strategic and creative in finding ways to reach their target market successfully.

Below are some useful insights shared by Richard Lindner during the Traffic and Conversion Summit 2013 held early this year.

  • Email is changing and evolving in 2013. Gmail priority inbox automatically filters subscriber’s emails. Marketers must stand out in the inbox and provide relevancy and value for their email subscribers. (- Margaret Farmakis)
  • Sanebox, otherinbox, boomerang and other inbox services – services that filter out “spam” and make sure that only the most important emails rise to the top and get rea. The rest are automatically filtered out
  • 36% of all emails are now read on a mobile device. Are your emails mobile ready?
  • What you’re NOT doing is giving you a bad reputation. Better reputation = more emails get delivered.

Factors that determine email reputation and how to improve on it:

  • Email service provider – ESPs are evaluated as senders based on the reputation of the Internet Protocol (IP) Addresses and domains of their clients. Senders on a shared IP are lumped together from a reputation standpoint. The reputation of the IP you’re using is determined by the email practices of everyone who uses it. Examples of popular ESPs are Aweber, iContact, Infusionsoft, etc.
  • Sending infrastructure
  • I.P. reputation
  • Domain Authority – the domain you’re emailing from. Having a blacklisted can lead to inability to deliver emails as well as lost Google index ratings
  • Mailing patterns – Volume and Frequency. How many and how often emails do you send can affect responses to your emails.
  • 3rd Party Reputation – Affiliates could hurt your reputation if they spam your affiliate link. Control this by not putting affiliate program on authority domain.
  • Engagement – Are your emails opened? read? replied to? starred? forwarded?

How can you improve your email reputation?

Check your “score” at Senderscore.org. Sender Score is a report used by ISPs to measure the credibility of an email sender on a 1 to 100 scale. Work on your credibility.

  • monitor your score
  • track complaints
  • identify the root cause of complaints
  • monitor your IP address and sending address for blacklistings
  • authenticate your emails
  • set expectations with new subscribers – frequency, volume, and subject of emails

WordPress Themes: Flat vs Skeuomorphism

First it was responsive, and then it was retina-ready, and now it’s all about flat design. – mainstream design trends that have been embraced and integrated into a lot of current WordPress theme designs. Not exactly a bad thing especially if you are being sensitive to the demands of the target market you are servicing. Flat design (as seen in Windows 8) is the current design flavor as opposed to the more traditional skeuomorphic designs (as seen in pre-iOS 7 graphics). It is not exactly a “new” design style but it has received a lot of attention lately especially because of Apple’s recent decision to go “flat” in the latest iteration of iOS. Let’s dive a little deeper.

Skeuomorphism Defined

Skeuomorph, , or skeuomorphism – n. (Pronunciation: /?skyo?o??môr?fiz?m/)
Skeuomorphism refers to a design principle in which design cues are taken from the physical world. This term is most frequently applied to user interfaces (UIs), where much of the design has traditionally aimed to recall the real world – such as the use of folder and files images for computer filing systems, or a letter symbol for email – probably to make computers feel more familiar to users. However, this approach is increasingly being criticized for its lack of ingenuity and its failure to pioneer designs that truly harness a computer’s superior capabilities, rather than forcing it to merely mimic the behavior of a physical object.

The term skeuomorphism is derived from the Greek words “skeuos,” which means vessel or tool, and “morphe,” which means “shape.”
(source: Techopedia.com)

Flat Design Defined

Flat design is a minimalistic design approach that emphasizes usability. It features clean, open space, crisp edges, bright colours and two-dimensional/flat illustrations. In flat design, ornamental elements are viewed as unnecessary clutter. If an aspect serves no functional purpose, it’s a distraction from user experience. This is the reason for the minimalistic nature of flat design. (source: creativebloq.com)

Flat design is a technique that uses simple effects – or lack thereof – to create a design scheme that does not include three-dimensional attributes. Effects such as drop shadows, bevels, embossing and gradients are not used in flat design projects.
Some call the look of flat design simple, although it can be quite complex. The look itself is simple, direct and user-friendly, making it an increasingly popular option for mobile user interfaces as well as trendy web design. (source: designmodo.com)

The Debate – Old Ornate vs. The New Cool

Many designers argue for or against either one of these design styles. It is an ongoing debate in design circles and the discussion has sometimes been heated and enlightening at the same time. Aside from the obvious difference in looks, visual designers have taken to flat design in response to technology. Not only is it quicker to design but also the smaller file sizes of these design elements allow for faster loading and a more efficient UI experience. As the web becomes more mature and more distinct in its visual language, the use of these flat design elements will become more instinctive and less dependent on graphics that imitate real life.

WordPress and Flat Design

WordPress designers have already been incorporating flat design into many of the WordPress themes that are coming out. Minimalist, clean, simple graphic elements are common in several of the newer theme releases. Excessive shadows, real world things, 3D effects, gradients are a few of the effects that have been greatly reduced and have given way to cleaner, simpler, colorful, light and modern elements.

Which one is better?

Some people like log cabins while others prefer IKEA-styled homes. We can’t say one is better than the other because it is a matter of personal preference. As far as designing WordPress themes for a specific market goes, one market will prefer the minimalist look while another will be wowed by a 3D, parallax powered, visually stimulating theme. Some are even drawn to crowded design. The choice belongs to the consumer. And the consumer will buy whatever matches his or her preferences and meets his or her goals and objectives. What may seem beautiful to one client can look disgusting and awful to another.

WordPress professionals who create WordPress themes and sell them in the marketplace are subject to the whims of of the consumer. No one can really predict which theme will be a smashing hit once it is released. However, delivering a product to the market that is consistent with one’s design sensibilities and high standards of quality will always find its target market match somewhere along the way.

Share your thoughts. We’d love to hear from you.

Nexus WordPress Theme from Elegant Themes

Stories are an important part of our identity as humans and as a society. More often than not, we go through magazines and newspapers looking for stories to inspire us, inform us and the like. It is easier for us to appreciate a situation if we read the experiences of people involved and see pictures as opposed to a detached report with just facts and figures. This gives the user a more concrete appreciation of what really transpired. Websites must be able to present content as stories that engage users to interact more. There must be a good balance between text and media content to achieve this. At the same time, the website design needs have the flexibility to be able to arrange content in such a way as to effectively create a synergy between text and media content.

Nexus Premium WordPress Theme is a theme created to give you the power to organize content and maximize your capability to tell your stories in an engaging manner. The theme’s homepage builder allows you to set-up content modules and arrange and organize them in such a way as to create an effective narration of your content. The theme’s overall design approach using a strict grid together with a typographical hierarchy and a clean layout gives your elements the ample space to breathe. This gives your visitors a pleasant and enjoyable experience browsing through readable, accessible content.

This premium theme is quite easy to customize according to personal specs and preferences using the theme’s ePanel. There are also tons of shortcodes and widgets available to expand the the look and function of your site. Nexus is built on HTML5 and CSS3 for fast, efficient loading of your website. The theme is also responsive allowing your site to look good on both mobile and desktop devices.

Features:

  • Perpetual Updates
  • Secure and Valid Code
  • Browser Compatibility
  • Complete Localization
  • Advertisement Areas
  • Homepage Builder
  • Unlimited Colors
  • Custom Widgets

Nexus Premium WordPress Theme includes perpetual updates, unparalleled support, and access more than 80+ high quality WordPress themes included in every Elegant Themes membership.

Get 85 WordPress Themes For $39!

Content Auditing – Is Your Content Up To Par?

“High quality content”, “Content is king.” – we often hear these phrases and although we know that content matters a lot, especially to Google, how many of us pay particular attention to what we post online? If you’ve been publishing large volumes of content on your website for how many years, have you ever taken the time to assess the quality of the content you have published? Have you ever conducted a content inventory, or better yet, a content audit on everything that appears on your website? Do you think managing your content will impact your traffic and conversion efforts or is its effect purely cosmetic?

A content inventory is the process and the result of cataloging the entire contents of a website. An allied practice—a content audit—is the process of evaluating that content.(source: Wikipedia)

WHY: Reasons for Conducting Content Audit

There are many reasons why you should consider conducting a content audit on your website especially for legacy content. You could use the collected data to evaluate specific functions and features of your website and its contents and optimize it to its fullest potential. Here are some reasons for conducting a content audit on your website(s):

  • Review your site’s architecture, structure, and navigational systems to make it more efficient and user friendly
  • Redesign, reconstruct, or renovate your website to make it more current or more responsive to the demographics of your current users. Consider the mobile market.
  • Migrate content to-from another site(s), from static pages to content management system (CMS)
  • Manage content quality, the amount of content, relevance, its layout presentation and design
  • Identify orphaned pages, content bloat, redundant pages that do not meet Google’s algorithm standards
  • Gather and analyze statistics as to user behaviour and interactivity on your website
  • Determine and identify popular and unpopular pages that get the most or the least visits – recognize effective content
  • Identify keywords and maximize organic search terms that drive traffic to your website

“Content audits are critical to understanding and evaluating the performance of your content against business goals, user needs, editorial standards, and performance factors such as search engine optimization and content use or web analytics. They bring value to your website project and on-going maintenance tasks by allowing you to carefully catalog and analyze your content structures, patterns, and consistency. Content audits tailored to your organization’?s content goals will reveal the highest quantity of specific opportunities for content improvement”.(source: content-insight.com)

HOW: Content Audit Strategy

Conducting a full-blown Content Audit especially on content heavy websites should be strategic and well-planned because it can be tedious and overwhelming. Strategy is key. Tactics can be modified and adapted. Some companies even choose to “throw out content” and start fresh. You can choose to conduct your content audit according to your needs and specifications in several ways:

  • Full Content Audit – Complete and comprehensive list of every content including all pages and all assets (downloadable or attached files etc.)
  • Partial Content Audit – Top hierarchy and subcategories or subset list
  • Content Sampling – Examine representative samples of content

WHO: Content Auditors:

  • Website designers and managers
  • Information architects and taxonomists
  • Content managers and developers
  • Content strategists and marketers
  • SEO managers

WHAT: Important Content Audit Items

  • Identify and document content volume and types
  • Identify and document the current content structure
  • Assess whether the content is being used
  • Document inconsistent content presentation

TO DO: Simple Content Audit Action Plan Sample

Conduct a Content Inventory

Create a content inventory spreadsheet and catalog. It may or may not include the following items based on your specs or based on the order of the most significant parts of your website:

  • ID, numbering or index
  • Page Title
  • Page Name
  • Page Type (homepage, navigation, ecommerce, blog, etc.)
  • URL
  • Level in the site (hierarchy)
  • Content type (multimedia, image, video, doc, pdf, HTML)
  • Owner/maintainer/author (content rights)
  • Comments
  • Character count or content size
  • Topics, tags, category, keywords, meta data
  • Date created
  • Last updated
  • Related files
  • Broken links (linking practices)
  • Duplicate content
  • Short Description or Notes
  • Alt tags on multimedia (images, video, audio, etc.)
  • PageViews
  • Unique Visitors
  • Bounce Rate
  • Page Authority

Track your content on the Internet, social networking sites, and contributions posted on other websites

Monitor the quality of your content as pertaining to topic, tone, consistency or compliance with your branding or marketing strategies

Assess and evaluate your content: keep, fix, improve, update, redirect, archive, remove, delete or trash

Use content analysis tools to get the job done if necessary (Excel, Content Analysis Tool, etc.)

Make an offline copy

If the job is too daunting, hire a Content Auditing Services Firm or a Content Audit Professional

The initial stages of the whole process can be time consuming and overwhelming but once you have a system in place that’s current and updated, you will be able to glean insight from all the information you’ve gathered and steer your website towards a richer, exceptional, more substantial, Google algorithm friendly content that will keep visitors coming back for more.

Tech WordPress Themes July 2013

Technology has one of the fastest turnovers in terms of design and features. If you are into technology and the latest tech products out there, show them off on your website on an equally tech-savvy looking theme like these WordPress themes we’ve found:

Host Depot

Host Depot is a theme designed for modern hosting and server services. It has a built-in layer slider that allows you to do 170 3D and 2D hardware accelerated transitions to catch the eye of visitors. The theme also has a hassle-free and easy to use pricing table editor. Host Depot integrates well with WHMCS to give you seamless processing of your financial and logistic transactions. You can easily set-up forums on your site with the bbPress plugin. HostDepot is indeed a great solution for those in the web hosting business.

Elegant Hosting

Elegant Hosting is a sleek WordPress theme designed for web hosting services. The main strength of this theme is the easy to manage hosting plan tables. This theme has a special feature to add hosting plans right at the admin panel. With the plans displayed side by side, comparison may conveniently be done by potential customers. You can customize the theme with shortcodes to create the look most appropriate to your marketing efforts. Theme also comes with a slider which will be useful in marketing.

Appland

Appland Premium Theme is a WordPress theme designed for promoting your hottest app. Built on the powerful Twitter Bootstrap, this theme is designed to work well on mobile devices incorporating touch gestures that works even on the Flexslider. Appland also has amazing eye-catching 3D parallax effects to help you keep visitors glued to your site. Customization is easy with the plethora of design options and features such as using the shortcode generator, available Google fonts, the quick uploader feature, awesome icons, and so much more. Appland is responsive fitting for a theme designed for mobile.

Mega Host

Mega Host Premium WordPress Theme is an impressive and modern theme designed for virtual hosting services. Although primarily designed for web hosting, this theme includes all the necessary features to build a corporate website as well. A notable feature of this theme is that it is built on twitter bootstrap, making it more mobile device friendly. Its advanced admin panel and its CSS design make it easy to customize. Mega Host is also built for retina-ready devices giving you sharp stunning images on these devices.

Rocking Parallax

Create that interactive effect with this stunning WordPress Theme – Rocking Parallax a WordPress theme especially designed to showcase your iPhone apps. This theme makes a great one page solution to your marketing needs. This theme’s awesome parallax 3d effects will definitely make your apps shine. It features many design elements that allow you to create countless mix and match combinations and layouts that will match your design aesthetics. Rocking Parallax Premium WordPress Theme is the perfect tool for marketing and promoting your iPhone apps.

Apley

Mobile apps are one of the hottest ways to make it big in the market. The influx of free and paid apps flooding the market is an indicator of what people are interested in nowadays. Apley Mobile WordPress Page is a clean and modern theme designed to showcase mobile apps. The elegant black, minimalist features suggests the theme’s affinity to most mobile devices. It has an easy to use WordPress customizer to help you tweak the theme according to your preferences. Apley also has a fully working blog, a custom homepage, a custom subscribe form, a shortcodes plugin to help you customize in minutes, and many more features.

Cloud Hoster

Cloud Hoster is a professional looking WordPress theme designed to promote your web hosting and server services. This theme is equipped with the popular Revolution Slider so you can create stunning slideshows with different and customizable transitions to grab the attention of casual visitors. Cloud Hoster also has a unique two color blog which can be configured at the backend. Shortcodes give you the power to customize and stylize this theme with ease.
This responsive theme is also built on twitter bootstrap with advanced API features to help your site look good on mobile devices and ensure a pleasant browsing experience for your users.

Back to Blogging Basics – Cool WordPress Themes for Your Blog

Even before it became the highly stylized content management system that it is today, WordPress has always been and still is the blogger’s choice platform for personal blogging. WordPress themes have come a long way since Kubrick as more authors and developers churn out beautiful themes to fit all types of users. Here are some of the latest WordPress themes for today’s modern blogger:

Clipboard Tumblog Style WordPress Theme

If you are into microblogging Twitter or Tumblr, check out Clipboard Premium WordPress Theme – an awesome tumblog style WordPress theme that comes chock full of style and customisation options. Customization and styling options is easy using the WordPress Live Theme Customizer. The Visualkicks theme translator allows you to translate a single line of text or the whole site. Clipboard’s intuitive and responsive Masonry design allows you seamless transitions while maintaining that minimalist look. Clipboard also supports all of the core WordPress post formats and has been built and designed with simplicity in mind.

Pilcrow Ajax Powered WP Blog Theme

Pilcrow Premium WordPress Theme is a simple yet elegant and responsive WordPress blog theme that will surely inspire you to write. This robust premium theme not only presents your content in an engaging way but because it is also powered by AJAX it provides users an enjoyable experience with its smooth transitions while reading your content. This theme supports custom WordPress post formats giving you maximum flexibility on how you can present your content. You also get several templates such as: a password protected posts template, comments template, and a template for pingbacks and trackbacks. All these and more AJAX powered goodness. Minimum clutter for maximum pleasure.

Keilir Responsive WP Blog Theme

Keilir Premium WordPress Theme is a bright, typographically bold, and beautiful responsive theme designed to make your blogging experience as pleasant as possible. Armed with superb visual design and great support for mobile and tablet devices you can easily reach all your readers wherever they are. This premium theme has 6 custom styled blog formats, 8 bootstrap shortcodes, 6 custom social media widgets (facebook, twitter, instagram, mailchimp, and more), 10+ specially made shortcodes, 600+ google fonts, and a customizable theme options panel, to make your blog your very own.

tdFuture WP Theme

tdFuture Premium WordPress Theme is a dynamic, responsive WordPress blog theme ideal for personal blogs where you can share your articles, images, videos, music, quotes and much more. The big bold design and typographic choices will definitely make your content stand out from the crowd. If you are a blogger who wants your readers to focus on your content without the clutter of sidebar widgets, etc., then tdFuture is the theme for you. This theme can also double up as a portfolio to showcase your creative work. This theme supports WordPress Theme Customizer that gives you an ability to do changes with a real-time preview. tdFuture is a fully responsive theme and will adjust to any screen size.

Literary WP Blog Theme

Literary Premium WordPress Theme is a beautifully crafted blog theme that will delight authors, writers, and publishers. If you’ve been publishing books and you’ve always wanted a place to compile them all for your readers, Literary is the blog theme that can do that for you. This premium theme comes with a post type for showcasing your books and even a post type for your portfolio. Literature often comes with specific illustrations made especially for specific books. Many times, it is the cover that entices people to buy a book. Now you can showcase both books and illustrations on your own website and give readers a chance to enjoy your work both visually and intellectually. Increase your market reach by adding all of your books and linking them to Amazon, iTunes, or wherever you sell them. This theme is built “mobile first” for speed and flexibility and looks great from mobile to large desktops.

Quickly Handcrafted WP Theme

Quickly Premium WordPress Theme is a beautifully handcrafted WordPress theme that focuses on user-experience, usability, and beautiful typography. This Masonry styled theme comes with four predefined color schemes, optional homepage sidebar, post formats and many more design options. This theme also allows you to: mix up content on the homepage with widgets and dynamic post formats, enable or disable sidebar in a click, choose from the predefined patterns and color schemes, change header position, change the thumbnail position, and choose from any of the theme’s predefined custom fonts. Quickly is fully responsive, touch enabled, and comes with a sleek and powerful theme options panel to help you set the blog without having to change any code.

Milli Responsive WP Blog Theme

Milli Premium WordPress Theme is a modern, graphic, 3D inspired WordPress Theme designed for professional or personal bloggers. Choose between light and dark styles, full-width or two column layout, 5 accent color schemes, and you can upload the background pattern of your choice. This premium theme also features super cool sliders with multiple slider effects that can be embedded within posts. Milli also supports custom WordPress posts. This fully responsive theme is designed to look beautiful whether you are using a desktop computer or a mobile phone.

Pravda WP Blog Theme

Pravda Premium WordPress Theme is a bold and colorful modern WordPress theme fit for today’s hip and cool blogger. This customizable, ultra responsive, retina-ready WordPress theme has got that young vibe, combining favorite features from Pinterest and Instagram with social networking features, that will appeal to digital millennials today. This premium theme can be configured for business/work, for blogging, or both. It was developed on Bootstrap and is powered by the SMOF Options Panel, which provides multiple options to manage and modify any aspect of the theme – for both beginners with no coding knowledge and also seasoned developers. Features include 10 custom widgets, 8 widgetized areas, 5 post formats (image, audio, video, gallery, standard), 6 Home page layouts, and tons of custom theme options.

Useful WordPress Plugins to Enhance Customer Support

WordPress professionals like theme and plugin authors, developers and other WordPress service providers constantly face the challenge of providing ample, quality after-sales support to their customers. It is a tricky area that even seasoned professionals need to constantly juggle. For those who are starting out new in the WordPress marketplace, it can be overwhelming to have a successful and highly-popular WordPress theme doing well as far as sales go because of the twin responsibility of providing high-volume customer support. Customer support can be the straw that breaks the camel’s back on any theme that sells like hotcakes which explains a lot of WordPress theme one-hit wonders. That’s why it is crucial to also include setting up a framework for addressing customer support during a WordPress theme’s development process and not be caught unprepared. Here are some useful tools and plugins to consider to address that need:

Live2support

Live2support is a leading live chat software with advanced features. Live2Support! Live Chat Software service is a simple plug and play hosted service and does not require any software installation or IT expertise.
You just need to place small code into your webpage to enable Live Support on your website. Live2Support’s flexibility and versatility allows you to tailor independent and separate chat windows for departments such as sales, product promotions, technical support, billing and customer service departments. Live2Support’s live support application generates detailed chat transcripts. This enables you to use these transcripts to conduct market research, develop customer profiles, train chat operators and evaluate chat operator performance.

WordPress Advanced Ticket System

WordPress Advanced Ticket System (WATS) is the ultimate ticketing system for all organizations looking at enhancing their customer relationship experience. This is a plugin that adds to WordPress the features of a complete ticket system: ticket numbering, ticket integration, ticket keys, ticket submission, ticket followup, ticket notification, et cetera. This allows users to submit tickets to report problems or get support on whatever you want. Users can set the status, priority, product and type of each ticket.

wpsc Support Tickets

wpsc Support Tickets is an open source WordPress support ticket system for WordPress using jQuery. It is a plugin for WordPress that allows you to offer support tickets to your website visitors & customers. It is lightweight, open source, Ajax enabled, and easy to use and administrate.

FAQ and Knowledge Base Plugin

Add a powerful FAQ & Knowledge Base on your WordPress Blog or Website with this plugin from Casengo. Casengo’s Cloud-based, affordable social customer support software brings the human touch back into customer service. Regardless of channel type, it simplifies real-time conversation by presenting a unique Hybrid Messaging Timeline.

Live Chat Casengo

Add live chat to your blog or website quick and easy with Casengo, so you can handle enquiries via email and live chat directly from your website. Casengo helps you to respond to customers faster than ever and improve their satisfaction with a groovy mixture of real-time chat and email. Casengo’s cloud application for customer support blends the best of email and chat. It empowers web shops and other small businesses to more readily deliver the right answer at once.

Zendesk for WordPress

Zendesk for WordPress allows you to bring your helpdesk, powered by Zendesk, into your blog or site. Zendesk offers: easy-to-use self-service options with knowledge-base and community features, one-on-one support through any channel (website, phone, email, Twitter, Facebook, chat) and turns it into a ticket, a ticketing system built for speed (simplified support team workflow) with streamlined systems for managing support content, access to all the info you need all in one workspace, efficient group conversations, and last, but not the least, portability through mobile apps on all devices.

SabaiDiscuss Plugin – CodeCanyon

SabaiDiscuss is a premium questions and answers plugin for WordPress. The plugin features the ability for users to ask and answer questions similar to Stack Overflow or Yahoo Answers. SabaiDiscuss is an ideal tool not only for building a community driven question-and-answer website but also for building a discussion forum, a knowledge base, or even a helpdesk portal for WordPress.

25 Excellent WordPress Tumblog Themes

Tumblr is a popular micro blogging platform where people can make small posts, share links and images with others, reblog the posts of others, etc. It is a platform that sort of combines the features of a blog with social networking.
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